How Live Interactive Software Made Its Hiring Process 10x Faster with eHR
In a conversation with Mirela Borisova – HR Manager, and Roberta Milcheva – HR Specialist at Live Interactive Software, we learned how HR digitalization can turn processes that once took hours into tasks completed in minutes.
With eHR, the company has automated document generation and signing, streamlined leave management, and now saves between 15 and 20 hours of administrative work every month.
Live Interactive Software develops a cloud-based platform for interactive digital products. The team works with cutting-edge technologies, microservices architecture, and infrastructure designed to support high workloads and a global presence.
The company develops a product built around innovation and adaptability – an environment where fast and efficient internal processes are a natural extension of its technology-driven approach to business.
This is where HR digitalization plays an important role.
Why did you choose eHR?
For the Live Interactive Software team, two important factors when choosing an HR solution were ease of use and compliance with Bulgarian legislation.
For the company, implementing eHR means more than simply introducing new software. It provides an opportunity to adapt HR processes to the actual needs of the team.
Which features do you use most often?
Among the most valuable features for the HR team are automated document generation and digital signing.
Before digitalization, creating a document was only the first step. It then had to reach the right people, be signed, returned, processed, and stored.
With eHR, much of this process takes place digitally. The system enables documents to be created, sent, signed, and stored electronically.
As Mirela and Roberta explain, this saves time not only when preparing documents, but also eliminates the need to go from desk to desk collecting signatures on paper.
What results have you achieved?
The impact of digitalization becomes particularly clear when looking at the measurable results.
Live Interactive Software reports:
- between 15 and 20 hours saved every month on document administration;
- around 10 hours saved on leave administration;
- greater transparency in the leave request and approval process;
- a 10x faster employee hiring process.
The hiring process is a particularly good example.
Previously, preparing the necessary documents took at least one hour. The new employee then needed to spend at least another hour coming to the office and signing the documents in person.
Today, the entire process – from creating the employee profile and entering the necessary information to generating the documents – takes no more than 20 minutes.
A process that previously required more than two hours and the employee’s physical presence in the office can now be organized significantly faster and digitally.
How did employees respond to the change?
Digitalization delivers real value not only when it saves the HR team time, but also when employees find the new process convenient and easy to use.
Feedback from Live Interactive Software employees has been positive: “The system is very convenient.”
Direct managers have also responded positively, giving the system a rating of 4 out of 5.
At first, some experienced difficulties navigating the different profiles and roles within the system, such as moderator and employee. After the initial adjustment period, however, the overall assessment of eHR remained positive.
What is the impact on management?
For senior management, one of the useful features is access to different types of reports.
Whenever additional information on a specific topic is needed, the ability to generate reports directly through the system makes the process easier and provides greater visibility into HR processes.
This adds another dimension to the benefits of digitalization: less time spent by the HR team on operational administration and easier access to relevant information for decision-makers.
What has eHR changed for Live Interactive Software?
For a technology company such as Live Interactive Software, HR process digitalization is a natural step toward faster and more efficient internal administration.
By implementing eHR, the company has been able to:
- make its hiring process 10x faster;
- save between 15 and 20 hours of administrative work every month;
- reduce the time spent on leave administration by around 10 hours;
- create a more transparent leave request and approval process;
- automate HR document generation;
- move document signing from paper to a digital environment;
- provide management with easier access to relevant reports.
The result is not simply less paperwork. The HR team has more time for activities where human expertise adds greater value, while employees and managers benefit from faster and more transparent processes.
The experience of Live Interactive Software demonstrates how automating a number of everyday HR activities can produce measurable results – up to 20 hours saved every month and a hiring process reduced from more than two hours to just 20 minutes.
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