Novatel’s HR Transformation: Unlocking Efficiency and Enhancing Employee Experience with eHR

In an interview with Krasen Kunchev, the Chief Financial Officer of Novatel Bulgaria, we learn how the company manages its HR and Payroll processes through eHR. In this article, we explore the improvements Novatel has seen since implementing our eHR system.

Novatel was established at the end of 2004 as part of the Deutsche Telekom Group. As an international company, a member of one of the largest telecom and IT business groups, Novatel offers a competitive and high-quality alternative in the telecommunications and information technology fields, both in the Bulgarian and International markets. The company is a leading telecommunications provider, offering a wide range of high-quality services to its customers.

Our mission is to help businesses have a high-quality ICT infrastructure, accompanied by flexible pricing and an amazing customer experience.

Why did you decide to use eHR?

As a high-tech company, we are constantly striving to digitize and optimize our processes. After several improvements over the past few years, it was time to digitize our activities related to HR and Payroll documentation management.

We chose eHR because they responded perfectly to our requests and provided us with the right solution to optimize our process.

How did you handle the implementation of the system?

In the beginning it wasn’t easy because all of our paper documentation needed to be transferred to the system. With the kind assistance of our colleagues from eHR, things happened very quickly, and we managed to digitize everything, which now allows us to work “paperless” (entirely electronically).

How was your work organized before eHR?

Before the implementation of eHR, the process was quite difficult. We had to stamp each document, and the people who signed them had to be in the same place at the same time. After that, copies had to be made, and all documents had to be compiled and stored in the employees’ files. Of course, there was always the possibility and risk of losing some of the documents. This definitely took a lot of time for each participant in the process.

What changed after you started using the system?

We saw substantial improvements. The entire process of creating, sharing, signing, and storing documents is now digitized and optimized.

Now, with just a few clicks, each employee can approve documents. They can also easily search for information and create reports regarding his employment file

What are your favorite features?

One of my favorite features of the system is the “Leave” module. Each employee can take leave with just 2 clicks, and all information regarding absences is displayed and analyzed in a user-friendly calendar.

 

Leaves Modules - Novatel - eHR

Another favorite feature in eHR is the document search. Every employee can easily search the system’s database and also has access to all documents in their own record.
Last but not least, the system allows the approval and signing of documents from anywhere. The process is completely online and takes seconds.

Final Words

For us, using a system like eHR is extremely beneficial. It simplifies the work of our employees, and we also save valuable time in processing documents. We appreciate the support provided by the eHR team and look forward to future updates that will continue to enhance our HR processes.

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